What We Collect and Why
When you open an account, we collect your registration details, device identifiers, and payment references tied to your bKash, Nagad or Rocket transactions. We do not store your mobile wallet PIN or full payment credentials — only the reference numbers needed to match deposits and withdrawals
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to your account. Session data, including your device type and IP address, is logged to detect unusual access and protect your wallet balance. We may share data with payment processors strictly to complete a transaction you initiated. We do not sell your data to third parties.
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Retention periods vary by data type: transaction records are kept as long as required for financial reconciliation, while session logs are cleared on a rolling basis. Your data is processed in accordance with applicable law, and your rights depend on the jurisdiction you access the platform
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from. If you are in Bangladesh, you may request a copy of your stored data or ask us to delete your account record by contacting support directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.